New online shop by 101CAFFE’: stronger today at consumer service

More beautiful in its new graphics; richer in its product range; easier in navigability;
more user friendly because there is no need to create an account anymore.
Enhanced to meet the important needs of this period.

In such a dramatic moment when health emergency requires staying at home as a fundamental anti-contagion measure, online purchases perfectly respond to the new need to avoid “close encounters” and to receive products at home without going out.
For Italian people and for a large part of the world coffee is the drink that helps best to start the day with the right spirit, as a daily ritual that our customers don’t want to give up right now.

101CAFFE’ is a brand known for its coffee shops, in Italy (over 100) and abroad. Its official e-commerce is shop.101caffe.it/
With 1600 products that include excellent Italian Roasters, all kind of drinks, sweet and accessories products from coffee world, online shop by 101CAFFE’ is one with the widest range in its sector.

The new e-commerce shop by 101CAFFE’ is an example of multichannel “meeting” between street and web stores, where e-shop is managed by headquarter in compliance with the single stores.

But what does the consumer really care, now more than ever, when buying coffee (and not only) online?
In addition to what we have improved till now, concerning speed, navigability and use on all devices, those who buy online today first of all ask for guarantees: real availability of goods, secure payment systems, possibility of changing or returning products. In short, they want trust.

Customer service is also required: before, during and after purchase. Customer care has always been one of 101CAFFE’ flagship, whether it be physical or online store: today that orders via web are increasing at a glance as a result of the emergency situation, consumers want to be reassured, often with a telephone contact that confirms beyond the screen there is really someone who takes care of your order and with which you can also have a little consoling chat.

Therefore, what normally happens in physical stores occurs: one enters, is curious, one buys and talks.
There are many promotions on shop.101caffe.it
Chatter, on the other hand, is always free!
We are waiting for you on shop.101caffe.it